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This statement was last updated on 10/12/25.

The Royal Family By The Queendom are working to make our site www.onequeendom.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.0 guidelines, and have made the site accessible to the level of A. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. 

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to third-party providers such as Affirm, PayPal, Stripe, and YouTube.

The following pages are affected by this:

We therefore declare partial compliance with the accessibility standard for these pages, as we do not have full control over the accessibility features of third-party content.

Accessibility arrangements in the organization

The Queendom and The Royal Family by Queendom are committed to creating inclusive, welcoming, and accessible experiences for all guests — both online and in person.

Our events and physical locations vary by venue; however, we partner exclusively with facilities that maintain accessibility in compliance with the Americans with Disabilities Act (ADA) and similar local standards.

Accessibility features typically include:

  • Designated accessible parking near event entrances or drop-off zones

  • Wheelchair-accessible entrances, restrooms, and seating areas

  • Elevator or ramp access in multi-level venues

  • Wide pathways and table spacing for ease of movement

  • Assistance animals welcome in all venues where permitted by law

  • Audio accessibility support or accommodations upon request

  • Staff assistance available for check-in, seating, and event participation

If you plan to attend a retreat, event, or experience and require additional accommodations, please notify us at least two weeks in advance so we can make appropriate arrangements.

For inquiries or special requests, please contact:
onequeendom@gmail.com

Requests, issues, and suggestions

Accessibility Contact Information

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization’s accessibility coordinator:

​

Accessibility Coordinator: Jayna Thomas
Email: onequeendom@gmail.com

 

We value your feedback and are committed to ensuring that all members of our community can fully access and enjoy our website, products, and events. We aim to respond to all accessibility inquiries within 3–5 business days.

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